Hello guys! When I try to access the iCloud email by using the mail app on my iPhone then it shows ‘Cannot Get Mail: The connection to the server failed’ Error. My Gmail is working fine on the mail but iCloud email is showing error. I am a non-technical user and does not have much idea about it. Can you please help me to get rid of ‘Cannot Get Mail: The connection to the server failed’ Error. All the suggestions are strongly appreciated. I am eagerly waiting for your response. Thank you so much in advance.
About Mail App on iPhone:
iPhone is one of the mostly convenient device which allows the users to access their emails by using mail app. You can easily sign in your accounts related to Gmail, Yahoo, Hotmail, Rediff, Outlook Exchange and many more. It has made sending and receiving emails much easier. However, the worst situation arises when you will detect ‘Cannot Get Mail: The connection to the server failed’ Error on the screen. In such a case, you will be unable to send or receive emails. It will definitely pose worst impacts on your professional and personal life.
Main Causes of ‘Cannot Get Mail: The connection to the server failed’ Error:
There are lots of factors which are responsible for ‘Cannot Get Mail: The connection to the server failed’ Error. The important points are mentioned below:
- You are using unstable or poor internet connection.
- Server is down due to maintenance issue.
- Installation of faulty add-ons on the device.
- Using outdated version of operating system.
- Incorrect configuration of Internet Protocol.
How to Get Rid of ‘Cannot Get Mail: The connection to the server failed’ Error?
There are different ways which can help you to fix ‘Cannot Get Mail: The connection to the server failed’ Error. The important points are mentioned below:
Method 1: Check your Internet Connection
It is one of the common factor which is responsible for ‘Cannot Get Mail: The connection to the server failed’ Error. So, we suggest you to perform following checks which are mentioned below:
- Enable and disable Airplane mode on the device.
- Make sure that your daily data limit has not been exceeded.
- Try to switch to a different high speed network.
Method 2: Restart your Device
It is one of the common solution for various problems. By restarting, you will give a fresh boot to the device which will help you to fix temporary bugs or glitches. To restart, follow the given steps:
- Long press the Home and power buttons until the Power slider appears.
- Drag the Slide to Power Off option.
- Finally, long press the side button to reboot the device until Apple logo appears.
Method 3: Delete the Mail Account and Re-enter on iPhone
If you are unable to access your mail app then we suggest you to delete the mail account. After few minutes, you can re-enter the credentials to fix the issue. To do so, follow the given steps:
- Open Settings of the smartphone.
- Go to Passwords & Accounts and choose your mail account.
- Now, click on Delete Account option.
- Again go to Accounts & Passwords and tap Add Account.
- Enter your credentials to login again.
Method 4: Move the Emails to a Different Folder
Some users have tried to open their mails by moving them to a temporary folder. To do so, follow the given steps:
- Choose the emails which you want to open.
- Tap on Move button in order to move emails.
- Now, open the folder in order to access the emails.
Method 5: Reset Network Settings on your Device
Users can also try to reset network settings on the device in order to fix the issue. To do so, follow the given steps:
- Open Settings of your smartphone.
- Tap on General and choose Reset option.
- Now, click on Reset Network Settings option.
- Enter the passcode of your device.
- Confirm your action by tapping on Reset Network Settings.
- Reboot the device.
Method 6: Perform Factory Reset on the Device
If nothing works then you are advised to perform factory reset on the device. Before proceeding, you must create backup copy of your files to avoid data loss issue. To do so, follow the given steps:
- Open Settings of your iPhone.
- Click on General and select Reset.
- Finally, click on Erase All Contents and Settings option.
How to Restore Lost Data after ‘Cannot Get Mail: The connection to the server failed’ Error?
If you have accidentally lost your important data while fixing the error then we suggest you to make use of iPhone Data Recovery Software. It is one of the advanced tool which has ability to perform deep scanning in the device in order to restore deleted or corrupted data of iPhone in easiest ways. It has user-friendly interface which can be handled by the non-technical users. So, what are you thinking for, check the working efficiency of the tool by downloading its trial version now.
